Find below our legal notices and privacy policies for detailed information about our terms and conditions.
CEOliveira's Coworking aims to ensure that the processing of personal data complies with the rules established in Regulation (EU) 2016/679 of April 27, 2016. For this purpose, this document was approved, which aims to establish the company's Privacy Policy, setting out the main rules observed by CEOliveira's Coworking regarding the processing of personal data.
The collection and processing of personal data provided to CEOliveira's Coworking, as well as the exercise of the rights of their holders regarding this data, are governed by this Privacy Policy, internal regulations and other instruments used by CEOliveira's Coworking, to the extent applicable to data subjects.
This Personal Data Processing regulates the collection and processing of your Personal Data, as well as the exercise of your rights regarding them, under the Personal Data Protection Legislation.
Personal Data Processing will be carried out in accordance with the following principles:
The Personal Data collected will be processed and stored electronically by CEOliveira's Coworking, or by entities subcontracted by it, for the purposes of managing the relationship between CEOliveira's Coworking and the Data Subject with the purpose of service execution.
CEOliveira's Coworking will only process Personal Data if it is necessary for the pursuit of its activity, compliance with legal or contractual obligations or for the pursuit of the purposes indicated above.
CEOliveira's Coworking assumes that the data collected was entered/provided by the respective holder and that its entry/provision to CEOliveira's Coworking was authorized by them, the Personal Data in question being true and accurate. Without prejudice, CEOliveira's Coworking will take appropriate measures to ensure that inaccurate or incomplete data is erased or rectified, taking into account the purposes for which they were collected or for which they are subsequently processed.
The Personal Data collected will be retained in a way that allows their identification only for the period necessary for the purposes of collection or subsequent processing, after which they will be permanently deleted, without possibility of recovery.
The Personal Data we collect includes names, shipping information, addresses, email addresses and phone numbers. Some of the information collected by CEOliveira's Coworking consists of data relating to an identifiable natural person.
CEOliveira's Coworking may transfer Personal Data to entities located outside Portugal, which agree to use such Personal Data for the purposes indicated in this Privacy Policy.
The transfer of Personal Data under this may involve their transfer to third countries (outside the territory of the European Union/European Economic Area) which may not have equivalent laws and rules regarding Personal Data protection. In these cases, your consent will be requested for such transfers.
CEOliveira's Coworking may communicate Personal Data to third parties, within the scope of:
CEOliveira's Coworking may communicate Personal Data to entities subcontracted by it for the purpose of processing them, on behalf of and under the instructions of CEOliveira's Coworking, as the Controller entity.
CEOliveira's Coworking will only contract subcontractors that offer sufficient guarantees regarding the technical security measures and organization of the Personal Data Processing to be carried out, and must ensure compliance with these measures. Such Subcontractors will be subject to full compliance with the rules set out in the Privacy Policy, when processing Personal Data on behalf of and under the instructions of CEOliveira's Coworking.
CEOliveira's Coworking will not carry out any Personal Data interconnection operation without the prior authorization of the CNPD for this purpose.
Personal Data interconnection operations carried out by CEOliveira's Coworking will comply with the following requirements:
Under the terms provided for in the LPDP, Data Subjects are guaranteed the right to access, update and rectify their Personal Data, as well as the right to object to their processing, under the terms declared by themselves, and such exercise must be carried out in person by the data subject.
As you browse our website, certain information may be collected without you realizing it. We use various technologies and means, such as Internet Protocol addresses, cookies, Internet tags and collection of navigation data for this purpose.
Our website uses IP (Internet Protocol) addresses. An IP address is a number assigned to your computer by your Internet service provider so that you can access the Internet.
We use your IP address to diagnose problems with our server, determine the fastest route for your computer to use when connecting to our website, and for visit statistics and improvement of our website.
If you are a contractual customer of CEOliveira's Coworking, you can log in to your Client Area at any time and edit your personal data.
You can also request these same changes from us to update or correct the personal information in our possession.
Our website may contain links or references to other websites.
CEOliveira's Coworking is not responsible for the privacy practices or content of such other websites and, in any case, this Privacy Policy does not apply to those websites.
We recommend that you read the privacy policy of each website you visit.
CEOliveira's Coworking implements the technical and organizational measures necessary to protect Personal Data against their accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, in particular when the processing involves their transmission over a network, as well as against any other form of unlawful processing of them, and such measures must be complied with by its employees.
These measures will ensure, taking into account the available technical knowledge and the costs resulting from their application, an adequate level of security in relation to the risks that Personal Data Processing presents and the nature of the Personal Data to be protected.
CEOliveira's Coworking will adopt special security measures when processing Sensitive Data.
CEOliveira's Coworking reserves the right to, at any time, change, add or revoke, partially or totally, this Privacy Policy. Any changes will be timely disclosed through written communication and on the company's website.
To learn more about how CEOliveira's Coworking processes your personal data, or to clarify any doubts, make any complaints or comments about the Privacy Policy, please contact CEOliveira's Coworking via email or through a written request to the company address indicated in the footer.
If you have any complaint regarding our use of your personal data, you can do so directly to the Portuguese supervisory authority, in this case the National Data Protection Commission, through the website https://www.cnpd.pt/bin/duvidas/queixas_frm.aspx or in writing to its address at Rua de São Bento, 148, R/C, 1200-821 Lisbon.
This Data Processing Privacy Policy comes into effect on May 25, 2018.
Access to the CEOliveira's Coworking website and its use are subject to the following terms and conditions of use.
CEOliveira's Coworking does not provide any warranties, express or implied, regarding the accuracy, adequacy, timeliness or operation of the website or the information placed therein and, consequently, does not assume any responsibility for any errors and/or omissions of the information nor accepts responsibility for any indirect, incidental or extraordinary damages, whether in contract or extra-contractual, that may result from its action or omission in this scope.
By using the website, the user assumes the risk that the information placed therein may be incomplete, inaccurate, outdated or different from what the user wants or expected. CEOliveira's Coworking excludes any express or implied warranty of accuracy or quality and any express or implied warranty of suitability for any specific purpose or non-infringement of third-party rights.
Some links presented on this site may direct you to third-party sites. The information presented on these websites is the sole responsibility of their respective owners.
CEOliveira's Coworking excludes any liability for any damages or viruses that may infect the user's computer and/or other assets when accessing or browsing through the website or downloading material from the website to their computer.
To use certain services, Users must previously provide CEOliveira's Coworking with certain personal data.
The User, by providing this data, gives consent for its processing by CEOliveira's Coworking and/or third parties, in accordance with the legislation in force.
See: Privacy Policy
This Website and its content are protected by copyright, registered trademarks and other laws of the Portuguese State and/or the USA or other countries. We and our licensors reserve all rights not expressly granted in these Terms of Use. The material on this website may not be copied, reproduced, modified, republished, downloaded, manipulated, transmitted or distributed in any way, in any medium, in whole or in part, without the prior written consent of the software developer and CEOliveira's Coworking.
This website and its contents are governed by Portuguese law. Any type of dispute regarding this website and its contents will be under the jurisdiction of the Portuguese courts.
Cookies are small text files that a website, when visited by the user, places on their computer or mobile device through the internet browser. The placement of cookies will help the website recognize your device the next time the user visits it.
Cookies can be divided into two distinct types:
The use of cookies can be blocked. As we explained, cookies help you get the most out of our websites. After authorizing the use of cookies, the user can always disable part or all of our cookies by configuring the options of their internet browser. If you block them, it is possible that certain services that require them will not be available for use.
If you want more information, several online publications about cookies are available, for example: http://www.allaboutcookies.org
In case of dispute, the consumer may resort to a Consumer Dispute Resolution Entity:
CNIACC - National Center for Information and Arbitration of Consumer Conflicts
Faculty of Law, Nova University of Lisbon
Campolide Campus
1099-032 Lisbon
213 847 484
cniacc@unl.pt
www.arbitragemdeconsumo.org
In case of online consumer dispute, the consumer may resort to an online dispute resolution system (ODR), the ODR Platform ("online dispute resolution"), with competence to resolve disputes regarding contractual obligations resulting from online sales or service contracts. Access here the Electronic Platform for Alternative Dispute Resolution in online sales or service contracts.
For Complaints and Claims - geral@CEOliveiras.pt
More information on Consumer Portal (https://www.consumidor.gov.pt)
These General Conditions govern the provision of coworking services and use of shared workspace (hereinafter "Services") by CEOliveira's Coworking, with the unique registration and corporate number 504 202 847, headquartered at Rua Sousa Aroso 1059 / 4450-291 Matosinhos Matosinhos (hereinafter "CEOliveira's").
The use of the Services and the Space presupposes the knowledge and full and unreserved acceptance of these General Conditions by the Client.
1.1. These General Conditions define the rules of access and use of the Coworking Services contracted by the Client to CEOliveira's, which may include, depending on the subscribed plan, access to shared workspace ("hot desk"), dedicated desk, private office, use of meeting rooms, address domiciliation service, Internet access and other amenities.
1.2. CEOliveira's reserves the right to deny access or suspend the provision of service when the Client fails to comply, partially or totally, with these General Conditions.
1.3. The conditions individually agreed between the Client and CEOliveira's, through an adhesion contract or written service proposal, prevail over these General Conditions in case of conflict.
2.1. For the purposes of these General Conditions, the terms indicated below shall have the following meaning:
3.1. The subscription of a Plan and the first access to the Space imply the acceptance, without reservations, by the Client of these General Conditions.
3.2. The Client undertakes to use the Space and equipment in a careful and responsible manner, in accordance with the norms of good professional conduct, civility and respect for other Clients and the CEOliveira's team.
3.3. The Client must keep their workspace clean and tidy, as well as common areas (kitchen, lounge areas, sanitary facilities) after use.
3.4. Access to the Space (hours, use of keys or access cards) is defined by the contracted Plan. The means of access are personal and non-transferable.
3.5. The reservation of meeting rooms or other shared resources must be made through the channels designated by CEOliveira's and is subject to availability and the rules of the contracted Plan.
3.6. The Internet service is provided for professional use. Its use for illegal activities, downloads of content protected by copyright, or any activity that may congest or compromise network security is expressly prohibited.
3.7. CEOliveira's reserves the right to manage network usage to ensure equitable service quality for all Clients.
4.1. The prices of Plans and Services are those in the current price list, communicated to the Client at the time of contracting. VAT at the legal rate in force is added to the presented values.
4.2. Unless otherwise agreed in writing, payments are due in advance, on the subscription date and subsequently on the renewal date (typically monthly).
4.3. CEOliveira's reserves the right to apply late payment fees or interest on overdue payments, as well as suspend access to the Space and Services until full regularization of the amounts in debt.
4.4. Any change to the contracted Plan must be communicated to CEOliveira's with the advance notice defined in the adhesion contract (typically 30 days).
5.1. If the Client contracts the commercial or fiscal domiciliation service, this is intended exclusively for that purpose, and its use as a residential address is not permitted.
5.2. CEOliveira's undertakes to receive correspondence (letters and small packages) addressed to the Client.
5.3. CEOliveira's will inform the Client of the receipt of correspondence. The Client must collect it in a timely manner. Correspondence forwarding services may be subject to additional costs.
5.4. CEOliveira's is not responsible for the content of received correspondence nor for any delay or failure in delivery by postal services or carriers.
6.1. The Client is expressly prohibited from using the Space or Services for:
7.1. The Space may be equipped with video surveillance systems (CCTV) for the security of people and property, in compliance with applicable data protection legislation.
7.2. CEOliveira's or any competent public authority may, at any time and within legal limits, inspect the Space, including private spaces, to ensure compliance with safety standards or these General Conditions.
8.1. The Client is entirely responsible for the security of their own equipment (computers, mobile phones, etc.) and personal belongings left in the Space. CEOliveira's assumes no responsibility in case of theft, loss or damage to them.
8.2. The Client is responsible for any damage caused by them, their employees or guests, to the facilities, furniture or equipment of CEOliveira's, undertaking to reimburse CEOliveira's for the costs of repair or replacement.
8.3. The Client is responsible for maintaining the confidentiality of sensitive information, their own or of third parties, and should not leave visible documents or screens that may compromise secrecy.
9.1. CEOliveira's undertakes to make its best efforts to ensure the good provision of the contracted Services, namely access to the Space, the functioning of infrastructures (electricity, air conditioning) and the availability of the Internet service.
9.2. CEOliveira's shall not be responsible for failures or interruptions in public supply services (electricity, water, Internet) that are beyond its control.
9.3. The responsibility of CEOliveira's for any direct damages suffered by the Client, resulting from gross negligence or willful misconduct in the provision of the Services, is limited to the amount equivalent to one month's fee of the Plan contracted by the Client.
9.4. CEOliveira's shall not, under any circumstances, be liable for consequential or indirect damages, namely lost profits, loss of market, loss of data or loss of business opportunity.
10.1. CEOliveira's shall not be responsible for any failure or delay in the fulfillment of its obligations resulting from circumstances beyond its control (cases of chance or force majeure), such as:
11.1. Either party may terminate the service provision contract by giving prior written notice, with the advance notice defined in the contracted Plan (typically 30 days).
11.2. CEOliveira's reserves the right to immediately suspend the Services and access to the Space in case of serious breach by the Client, namely:
11.3. Upon termination of the contract, the Client undertakes to remove all their personal belongings from the Space and return any keys or access cards. CEOliveira's reserves the right to charge a cleaning or repair fee if the space (e.g.: private office) is not returned in the condition it was delivered.
11.4. Belongings left in the Space by the Client after the termination of the contract will be considered abandoned, and CEOliveira's reserves the right to remove and dispose of them, without any compensation being due to the Client.
CEOliveira's enjoys a right of retention over the personal belongings left by the Client in the Space as a guarantee of payment of due credits that it holds regarding the Services provided.
The parties undertake to maintain confidentiality and keep secret regarding any and all information that they have had or come to know in the scope of the provision of the Services, namely about the businesses of other Clients.
Any complaint regarding the provision of the Services must be communicated to CEOliveira's in writing, through the channels mentioned in point 15, within 10 days from the date of occurrence.
CEOliveira's guarantees customer support service through the following channels:
16.1. For the resolution of any conflicts arising from these General Conditions, the court of the district of Matosinhos shall be competent, with express waiver of any other.
16.2. The individual Client, in case of consumer dispute, may submit the resolution of disputes to the appreciation of a Consumer Conflict Arbitration Center, as information to be made available on the CEOliveira's website.
17.1. If, within the scope of application of these General Conditions, it is found that any of its points is, or becomes, illegal, invalid or inapplicable, this fact will not affect the legality, validity or applicability of the remaining points.
17.2. CEOliveira's reserves the right to unilaterally change, at any time, these General Conditions. The changes will take effect from the moment they are communicated to the Client or advertised in the Space and/or on the company's website.